Terms and Conditions (AGB) for Wedding Planning Services in Thailand
1. Scope of Application
These Terms and Conditions (“AGB”) apply to all services and offers provided by Riess Weddings Co. LTD relating to wedding planning in Thailand. By booking a wedding or a wedding arrangement, the client acknowledges and accepts these conditions.
2. Services and Contract Formation
2.1 Scope of Services
Riess Weddings Co. LTD organizes weddings and related services according to the individual agreements with the client. The exact services are outlined in the respective offer and the written confirmation.
2.2 Conclusion of Contract
The contract between the client and Riess Weddings Co. LTD is concluded by acceptance of the written offer and payment of the agreed deposit. Email correspondence is also considered as written confirmation.
3. Prices and Payment Terms
3.1 Prices
All prices are specified in the currency stated in the offer and include the agreed services. Additional costs resulting from special requests or subsequent changes by the client are not included.
3.2 Payment Terms
Payments are to be made as follows:
- 50% non-refundable deposit upon conclusion of the contract.
- Remaining balance due no later than 30 days before the wedding date.
3.3 Late Payments
If payments are not made on time, Riess Weddings Co. LTD reserves the right to refuse performance or withdraw from the contract.
3.4 Currency Conversion & Bank Fees
Any bank fees, exchange rate losses, or additional costs associated with international transfers shall be borne by the client. Payments are considered complete only when the full agreed amount has been received in the account of Riess Weddings Co. LTD.
4. Changes by the Client
4.1 Subsequent Change Requests
Changes after contract conclusion are only possible in consultation with Riess Weddings Co. LTD. Any additional costs incurred as a result of such changes are to be covered by the client.
4.2 Change of Wedding Date
A one-time rescheduling of the wedding date is possible, provided that Riess Weddings Co. LTD and the required service providers are available on the new date. Any additional costs for rebooking or cancellations by third-party providers must be covered by the client. The option to reschedule is only available if the new date falls within 12 months of the originally agreed wedding date.
5. Limitation of Liability
5.1 Liability for Official Requirements and Approvals
Riess Weddings Co. LTD accepts no liability for official requirements, permits, legal changes, or tax increases that come into effect after contract conclusion and affect the execution of the wedding or require additional financial expenditure from the client. This includes, but is not limited to, changes in legal regulations, administrative fees, import duties, or other government-imposed costs not included in the original scope of services. All necessary official permits, unless explicitly included in the contract, must be obtained by the client.
5.2 Liability for External Service Providers
Riess Weddings Co. LTD is not liable for the services of third-party providers (e.g., photographers, caterers, musicians). These providers are solely responsible for the performance of their services.
5.3 Liability for Personal Belongings
Riess Weddings Co. LTD assumes no liability for the loss of or damage to personal belongings of the client or their guests during the event.
5.4 Safety at the Venue
The client is responsible for ensuring that all guests comply with local safety and conduct regulations (e.g., noise protection, fire safety). The client is liable for any damages caused by their guests.
6. Cancellation Policy
6.1 No Cancellation Due to Weather
Rain, wind, or other weather conditions are not valid grounds for cancellation or refund. The wedding will take place as planned unless extreme weather (e.g., typhoon, flooding) makes it impossible. In such cases, an alternative date will be offered where possible.
6.2 Cancellation by the Client
In the event of cancellation by the client, the following conditions apply:
The deposit paid upon conclusion of the contract (50% of the total price) is strictly non-refundable, as it covers planning fees for services already rendered.
If the cancellation occurs up to 60 days before the wedding date:
If the remaining balance has already been paid, 50% of that payment will be refunded.
If the remaining balance has not yet been paid, there is no further payment obligation.
For cancellations 59 days or less before the wedding date: no refunds are provided.
Pre-booked third-party services (e.g., photographer, musician, villa) may have separate cancellation terms. Any refunds from third-party providers will only be issued if they agree to a refund.
6.3 Transfer of Booking
Transferring the booking to another person is only possible with the written consent of Riess Weddings Co. LTD.
7. Force Majeure
Events of force majeure, such as natural disasters, pandemics, political unrest, or other unforeseeable events that make the wedding impossible, release Riess Weddings Co. LTD from fulfilling the contract. No refund of payments already made will be provided. Riess Weddings Co. LTD reserves the right to request appropriate proof of the force majeure event.
8. Insurance Recommendation
We strongly recommend that couples take out wedding insurance to cover possible disruptions or damages caused by unforeseen events. We also advise arranging international health insurance to ensure reliable protection in the event of illness or accident during your stay—for a worry-free wedding experience in Thailand.
9. Data Protection
Riess Weddings Co. LTD processes personal data strictly in accordance with applicable data protection laws. Data is used solely for contract fulfillment and communication with the client.
10. Final Provisions
10.1 Governing Law
The law of the Kingdom of Thailand applies.
10.2 Jurisdiction
Jurisdiction for all disputes is Koh Samui, unless another jurisdiction is prescribed by law.
10.3 Severability Clause
If any provision of these terms is or becomes invalid, the remaining provisions shall remain unaffected. The invalid provision shall be replaced by one that comes closest to the original economic intent.
10.4 Contract Language
The contract language is english. For interpretation, only the english version of these Terms and Conditions is binding.